Returns & Exchanges

At BCW, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. If your new fashion piece doesn't fit or meet your expectations, our streamlined process makes returns simple and stress-free.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging, ensuring all BCW garment tags are intact and the item is in its original condition.

3

Print & Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

4

Ship & Track

Drop off your package at any authorized carrier location; you will receive a notification once your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing