Returns & Exchanges
At BCW, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. If your new fashion piece doesn't fit or meet your expectations, our streamlined process makes returns simple and stress-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all BCW garment tags are intact and the item is in its original condition.
Print & Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Ship & Track
Drop off your package at any authorized carrier location; you will receive a notification once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing